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Abstract
Employee support system plays a vital role in staff retention in today's competitive job market. This paper aims to explore the relationship between employee support systems and staff retention. The study examines the factors that makeup employee support systems and how they influence staff retention. The paper reviewed the employee support system with a focus on the work environment and management attitude toward employees who on their own volution want to enhance their skills in their career path. The findings reveal that a robust employee support system that caters to the needs and welfare of staff, including health, work-life balance, career development, and job security, enhances employee satisfaction and loyalty to the organization. The paper concludes that employee support systems are essential in attracting and retaining top talent, and organizations need to invest in such systems to increase staff retention rates, reduce turnover costs, and foster a productive work environment.
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This work is licensed under a Creative Commons Attribution 4.0 International License.
References
- Aguinis, H., & Kraiger, K. (2009). Benefits of training and development for individuals and teams, organizations, and society. Annual Review of Psychology, 60, 451-474.
- Bullock, H. E., & Biegel, D. E. (2019). Creating effective employee assistance programs: A comprehensive guide. Routledge.
- Camps, J. and Rodriguez, H. (2011), Transformational leadership, learning, and employability: Effects on performance among faculty members. Personnel Review, 40 (4), 423-442.
- Eisenberger, R., Fasolo, P. and Davis-LaMastro, V. (1990), Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75 (1), 51-59.
- Gallup. (2018). State of the American workplace. Retrieved from https://www.gallup.com/workplace/238085/state-american-workplace-report-2017.aspx.
- Grossman, R. J. (2017). Employee benefits design and planning: A guide to understanding accounting, finance, and taxation. John Wiley & Sons.
- Kraimer, M.L., Siebert, S.E., Wayne, S.J. and Liden, R.C. (2011). Antecedents and outcomes of organizational support for development: the critical role of career opportunities. Journal of Applied Psychology, 96 (3), 485-500.
- Lancaster, S., Di Milia, L. and Canmeron, R. (2013), Supervisor behaviours that facilitate training transfer. Journal of Workplace Learning, 25 (1), 6-22.
- Lopez-Cabrales, A., Valle-Cabrera, R., & Herrero Crespo, A. (2017). Employee Support Systems and their Impact on Intention to Stay. Personnel Review, 46(3), 559-575. Doi: 10.1108/pr-05-2015-0129.
- Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1(1), 3-30. doi:10.1111/j.1754-9434.2007. 0002. x
- Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714. doi:10.1037/0021-9010.87.4.698
- Society for Human Resource Management (SHRM). (2016). 2016 employee benefits: Remaining competitive in a challenging talent marketplace. Retrieved from https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2016-Employee-Benefits-Report.pdf.
- Sue Lancaster Lee Di Milia, (2014). Organisational support for employee learning. European Journal of Training and Development, 38 (7), 642– 657.
References
Aguinis, H., & Kraiger, K. (2009). Benefits of training and development for individuals and teams, organizations, and society. Annual Review of Psychology, 60, 451-474.
Bullock, H. E., & Biegel, D. E. (2019). Creating effective employee assistance programs: A comprehensive guide. Routledge.
Camps, J. and Rodriguez, H. (2011), Transformational leadership, learning, and employability: Effects on performance among faculty members. Personnel Review, 40 (4), 423-442.
Eisenberger, R., Fasolo, P. and Davis-LaMastro, V. (1990), Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75 (1), 51-59.
Gallup. (2018). State of the American workplace. Retrieved from https://www.gallup.com/workplace/238085/state-american-workplace-report-2017.aspx.
Grossman, R. J. (2017). Employee benefits design and planning: A guide to understanding accounting, finance, and taxation. John Wiley & Sons.
Kraimer, M.L., Siebert, S.E., Wayne, S.J. and Liden, R.C. (2011). Antecedents and outcomes of organizational support for development: the critical role of career opportunities. Journal of Applied Psychology, 96 (3), 485-500.
Lancaster, S., Di Milia, L. and Canmeron, R. (2013), Supervisor behaviours that facilitate training transfer. Journal of Workplace Learning, 25 (1), 6-22.
Lopez-Cabrales, A., Valle-Cabrera, R., & Herrero Crespo, A. (2017). Employee Support Systems and their Impact on Intention to Stay. Personnel Review, 46(3), 559-575. Doi: 10.1108/pr-05-2015-0129.
Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1(1), 3-30. doi:10.1111/j.1754-9434.2007. 0002. x
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714. doi:10.1037/0021-9010.87.4.698
Society for Human Resource Management (SHRM). (2016). 2016 employee benefits: Remaining competitive in a challenging talent marketplace. Retrieved from https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2016-Employee-Benefits-Report.pdf.
Sue Lancaster Lee Di Milia, (2014). Organisational support for employee learning. European Journal of Training and Development, 38 (7), 642– 657.